Tuesday 14 July
Module 6 · Operating cadence
The drumbeat behind the rest.
Weekly review structure baked in. Quarterly re-roadmap. Trent sits as the engagement lead — not daily ops. Everything in this module is placeholder until the engagement’s data-and-APIs phase (weeks 1–4).
Next weekly review
Thursday · 10:00
Standing agenda: pipeline, stickiness, ops health, brief queue, blockers. Attendees: Charlie · William · Adrian · Darragh · Trent. Note-taker invited; actions extracted, owners assigned within 90 minutes of close.
Trent’s note · this week
The Verdant deal is the one that re-sets the bar for what a “good” cosmetics deal looks like — EU clause, retention shape, contact pattern. Worth a 10-minute review inside the next cadence call to codify it as the template for the rest of the cosmetics book.
Last review · actions carried
Adrian to bring forward bay-3 rebalance from January to November.
OpenCharlie to take Verdant Beauty to negotiation by Friday.
DoneWilliam to escalate Yodel southern-routes mix-shift to the carrier review board.
DoneBrand Studio voice calibration session in the diary for Week 3.
Open
Quarterly milestones
Q2 · 2026
Pipeline acceleration
Commercial Engine live. 3 KPIs green; agency attribution amber. Mid-quarter.
In progress
Q3 · 2026
Stickiness layer rollout · top 10 brand customers
OceanSaver case study published with consent. Apex + Pure Foundry onboarded onto the brand portal.
Q4 · 2026
EU NL hub steady-state
Verdant Beauty live. £20m → £40m trajectory check.
Q1 · 2027
£40m run-rate check
Commercial engine compounding. Decision on expansion modules.