Your week, at a glance.

Live service-health, stock cover, carrier performance and reputation signal — built on Walker fulfilment data combined with your own commerce stack. Calibrating in week 1 of engagement.

Service health · week to date

Orders shipped

4,720

+6%

Pick accuracy

99.94%

+0.02 pt

On-time despatch

99.7%

−0.1 pt

Returns rate

1.8%

+0.3 pt

Damage in transit

0.4%

flat

A small spike in returns on the Bathroom Spray Refill — Island Retreat SKU. Eleven returns vs typical four. Most cite leaking sachets in transit. Worth flagging to QA.

Stock cover by SKU
Fourteen SKUs across the EcoDrop range. Days-of-cover for each, with reorder thresholds highlighted.
Channel mix
Shopify DTC and stockist B2B split. Revenue and order count, weighted ~60/40 to DTC.
Carrier performance
Royal Mail, DPD, Evri and Yodel. On-time percent per carrier. Yodel accounts for most late deliveries this month — mix-shift recommendation surfaced.
Trustpilot trend
Current rating and thirty-day movement. Reviews mentioning fulfilment tied back to specific deliveries where possible.