Ocean Saver
Fulfilled by Walker
Brand portal
Live service-health, stock cover, carrier performance and reputation signal — built on Walker fulfilment data combined with your own commerce stack. Calibrating in week 1 of engagement.
Service health · week to date
Orders shipped
4,720
+6%
Pick accuracy
99.94%
+0.02 pt
On-time despatch
99.7%
−0.1 pt
Returns rate
1.8%
+0.3 pt
Damage in transit
0.4%
flat
A small spike in returns on the Bathroom Spray Refill — Island Retreat SKU. Eleven returns vs typical four. Most cite leaking sachets in transit. Worth flagging to QA.
Stock cover by SKU
Fourteen SKUs across the EcoDrop range. Days-of-cover for each, with reorder thresholds highlighted.
Channel mix
Shopify DTC and stockist B2B split. Revenue and order count, weighted ~60/40 to DTC.
Carrier performance
Royal Mail, DPD, Evri and Yodel. On-time percent per carrier. Yodel accounts for most late deliveries this month — mix-shift recommendation surfaced.
Trustpilot trend
Current rating and thirty-day movement. Reviews mentioning fulfilment tied back to specific deliveries where possible.