Operating cadence

Weekly review structure and quarterly milestone tracker. Trent and Richard sit as strategic operators — not daily ops.

Calibrating

Live data wiring up in week 1 of the engagement. Sections below preview the shape this module will take. Numbers and copy you see across the portal today are illustrative.

Weekly review
Next review Thursday, 10:00. Standing agenda: pipeline, stickiness, ops health, brief queue, blockers.
Quarterly milestones
Q2: pipeline acceleration. Q3: stickiness layer rollout to top ten brand customers. Q4: £40m run-rate trajectory check.
Last review summary
Three actions carried, two closed, one escalated to the chairman. Full minutes archived per session.
Strategic note
A short note from Trent and Richard each week — the one thing worth surfacing above the regular cadence.